.page-faq {
  --faq-line: rgba(246, 243, 236, 0.15);
  --faq-line-soft: rgba(246, 243, 236, 0.09);
  --faq-line-dark: rgba(10, 14, 26, 0.16);
  --faq-hex-face: rgba(43, 64, 122, 0.86);
  --faq-hex-face-on: rgba(47, 179, 155, 0.92);
  --faq-text-soft: rgba(246, 243, 236, 0.76);
  display: block;
  padding-bottom: 0;
}

/* ---------- 面包屑微调 ---------- */
.page-faq .jz-path {
  padding-top: 22px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  padding: 26px 0 10px;
}

.page-faq .faq-hero__inner {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 30px;
  align-items: center;
}

.page-faq .faq-hero__text {
  min-width: 0;
}

.page-faq .faq-hero__title {
  margin: 12px 0 0;
  letter-spacing: -0.025em;
  line-height: 1.08;
}

.page-faq .faq-hero__lede {
  margin: 20px 0 0;
  max-width: 36em;
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 28px;
}

.page-faq .faq-hero__visual {
  margin: 0;
  border-radius: var(--jz-radius);
  overflow: hidden;
  border: 1px solid var(--faq-line);
}

.page-faq .faq-hero__visual img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 六边形矩阵 ---------- */
.page-faq .faq-hexgrid {
  list-style: none;
  margin: 36px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.page-faq .faq-hexgrid__cell {
  min-width: 0;
}

.page-faq .faq-hex {
  position: relative;
  isolation: isolate;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 152px;
  padding: 30px 14px;
  text-align: center;
  text-decoration: none;
  color: var(--jz-paper);
  border-radius: var(--jz-radius-sm);
  transition: color 200ms var(--jz-ease), transform 200ms var(--jz-ease);
}

.page-faq .faq-hex::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: -1;
  background: var(--faq-hex-face);
  clip-path: polygon(50% 0%, 100% 25%, 100% 75%, 50% 100%, 0% 75%, 0% 25%);
  -webkit-clip-path: polygon(50% 0%, 100% 25%, 100% 75%, 50% 100%, 0% 75%, 0% 25%);
  transition: background-color 200ms var(--jz-ease), transform 200ms var(--jz-ease);
}

.page-faq .faq-hex:hover,
.page-faq .faq-hex:focus-visible {
  color: var(--jz-ink-deep);
}

.page-faq .faq-hex:hover::before,
.page-faq .faq-hex:focus-visible::before {
  background: var(--faq-hex-face-on);
  transform: scale(1.07);
}

.page-faq .faq-hex:focus-visible {
  outline: 2px solid var(--jz-vermillion);
  outline-offset: 3px;
}

.page-faq .faq-hex:active::before {
  transform: scale(0.98);
}

.page-faq .faq-hex__glyph {
  font-family: var(--jz-font-mono);
  font-size: var(--jz-step-14);
  letter-spacing: 0.08em;
  color: var(--jz-amber);
  transition: color 200ms var(--jz-ease);
}

.page-faq .faq-hex__label {
  font-family: var(--jz-font-head);
  font-weight: 800;
  font-size: var(--jz-step-17);
  letter-spacing: -0.01em;
  line-height: 1.3;
  word-break: break-word;
}

.page-faq .faq-hex__hint {
  font-size: 12px;
  line-height: 1.4;
  color: var(--jz-warm);
  transition: color 200ms var(--jz-ease);
}

.page-faq .faq-hex:hover .faq-hex__glyph,
.page-faq .faq-hex:focus-visible .faq-hex__glyph,
.page-faq .faq-hex:hover .faq-hex__hint,
.page-faq .faq-hex:focus-visible .faq-hex__hint {
  color: rgba(10, 14, 26, 0.74);
}

/* ---------- 六类入口 ---------- */
.page-faq .faq-cats {
  padding: 74px 0 66px;
}

.page-faq .faq-cats__head {
  max-width: 42em;
}

.page-faq .faq-cats__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
  margin-top: 34px;
}

.page-faq .faq-cat {
  display: flex;
  flex-direction: column;
  gap: 14px;
  padding: 24px 22px 18px;
  border: 1px solid var(--faq-line);
  border-radius: var(--jz-radius);
  background: rgba(24, 42, 85, 0.46);
  scroll-margin-top: calc(var(--jz-header-h) + 18px);
  transition: transform 200ms var(--jz-ease), border-color 200ms var(--jz-ease);
}

.page-faq .faq-cat:hover {
  transform: translateY(-4px);
  border-color: var(--faq-line-soft);
}

.page-faq .faq-cat__head {
  display: flex;
  align-items: baseline;
  gap: 12px;
}

.page-faq .faq-cat__num {
  font-size: var(--jz-step-14);
  letter-spacing: 0.08em;
  color: var(--jz-vermillion);
}

.page-faq .faq-cat__head .jz-h3 {
  margin: 0;
}

.page-faq .faq-cat__intro {
  margin: 0;
  font-size: var(--jz-step-14);
  line-height: 1.75;
  color: var(--jz-warm);
  border-left: 3px solid var(--jz-celadon);
  padding-left: 12px;
}

.page-faq .faq-cat__folds {
  display: flex;
  flex-direction: column;
  margin-top: auto;
}

/* ---------- 高频速答 ---------- */
.page-faq .faq-quick {
  padding: 70px 0 74px;
}

.page-faq .faq-quick__head {
  max-width: 40em;
}

.page-faq .faq-quick__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  margin-top: 32px;
}

.page-faq .faq-qa {
  position: relative;
  margin: 0;
  padding: 16px 18px 16px 24px;
  border: 1px solid var(--faq-line);
  border-radius: var(--jz-radius-sm);
  background: rgba(24, 42, 85, 0.42);
  transition: transform 200ms var(--jz-ease), background-color 200ms var(--jz-ease);
}

.page-faq .faq-qa::before {
  content: "";
  position: absolute;
  left: 0;
  top: 14px;
  bottom: 14px;
  width: 4px;
  border-radius: 0 4px 4px 0;
  background: var(--jz-vermillion);
}

.page-faq .faq-qa:hover {
  transform: translateY(-4px);
  background: rgba(43, 64, 122, 0.52);
}

.page-faq .faq-qa__q {
  margin: 0;
  font-family: var(--jz-font-head);
  font-weight: 700;
  font-size: var(--jz-step-17);
  letter-spacing: -0.01em;
  line-height: 1.45;
  color: var(--jz-paper);
}

.page-faq .faq-qa__a {
  margin: 9px 0 0;
  font-size: var(--jz-step-14);
  line-height: 1.75;
  color: var(--faq-text-soft);
}

.page-faq .faq-qa__a a {
  color: var(--jz-mint-text);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-qa__a a:hover,
.page-faq .faq-qa__a a:focus-visible {
  color: var(--jz-amber);
}

/* ---------- 换设备流程 ---------- */
.page-faq .faq-flow {
  padding: 74px 0 80px;
}

.page-faq .faq-flow__inner {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 34px;
  align-items: start;
}

.page-faq .faq-flow__text {
  min-width: 0;
}

.page-faq .faq-flow__lede {
  margin-top: 18px;
  max-width: 34em;
}

.page-faq .faq-steps {
  list-style: none;
  margin: 32px 0 0;
  padding: 0;
}

.page-faq .faq-step {
  position: relative;
  padding: 0 0 26px 46px;
}

.page-faq .faq-step:last-child {
  padding-bottom: 0;
}

.page-faq .faq-step::before {
  content: "";
  position: absolute;
  left: 13px;
  top: 32px;
  bottom: 2px;
  width: 1px;
  background: var(--faq-line-dark);
}

.page-faq .faq-step:last-child::before {
  display: none;
}

.page-faq .faq-step__num {
  position: absolute;
  left: 0;
  top: 0;
  display: grid;
  place-items: center;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: var(--jz-vermillion);
  color: var(--jz-paper);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.02em;
}

.page-faq .faq-step .jz-h3 {
  margin: 2px 0 0;
}

.page-faq .faq-step p {
  margin: 8px 0 0;
  font-size: var(--jz-step-14);
  line-height: 1.8;
}

.page-faq .faq-flow__note {
  display: inline-block;
  margin: 30px 0 0;
  padding: 10px 16px;
  border-radius: 999px;
  background: rgba(47, 179, 155, 0.16);
  border: 1px solid rgba(47, 179, 155, 0.4);
  font-family: var(--jz-font-mono);
  font-size: var(--jz-step-14);
  color: var(--jz-black);
}

.page-faq .faq-flow__figure {
  margin: 0;
  border-radius: var(--jz-radius);
  overflow: hidden;
  border: 1px solid var(--faq-line-dark);
}

.page-faq .faq-flow__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 收藏与同步 ---------- */
.page-faq .faq-sync {
  padding: 74px 0 78px;
}

.page-faq .faq-sync__head {
  max-width: 40em;
}

.page-faq .faq-sync__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
  margin-top: 32px;
}

.page-faq .faq-sync__card {
  padding: 24px 22px;
  border: 1px solid var(--faq-line);
  border-left: 3px solid var(--jz-glass);
  border-radius: var(--jz-radius);
  background: linear-gradient(158deg, rgba(43, 64, 122, 0.6), rgba(24, 42, 85, 0.32));
  transition: transform 200ms var(--jz-ease);
}

.page-faq .faq-sync__card:hover {
  transform: translateY(-4px);
}

.page-faq .faq-sync__card:nth-child(1) {
  border-left-color: var(--jz-celadon);
}

.page-faq .faq-sync__card:nth-child(2) {
  border-left-color: var(--jz-vermillion);
}

.page-faq .faq-sync__card:nth-child(3) {
  border-left-color: var(--jz-amber);
}

.page-faq .faq-sync__card:nth-child(4) {
  border-left-color: var(--jz-mint-text);
}

.page-faq .faq-sync__card .jz-h3 {
  margin: 0;
}

.page-faq .faq-sync__card p {
  margin: 10px 0 0;
  font-size: var(--jz-step-17);
  line-height: 1.8;
  color: var(--faq-text-soft);
}

/* ---------- 人工通道 ---------- */
.page-faq .faq-manual {
  padding: 20px 0 96px;
}

.page-faq .faq-manual__panel {
  position: relative;
  padding: 38px 26px 34px;
  border-radius: var(--jz-radius);
  overflow: hidden;
}

.page-faq .faq-manual__panel::before {
  content: "";
  position: absolute;
  inset: 0;
  background: radial-gradient(circle at 88% -10%, rgba(242, 98, 46, 0.3), transparent 58%),
    radial-gradient(circle at 4% 110%, rgba(47, 179, 155, 0.24), transparent 52%);
  pointer-events: none;
}

.page-faq .faq-manual__body {
  position: relative;
  z-index: 1;
}

.page-faq .faq-manual__lede {
  margin-top: 18px;
  max-width: 36em;
}

.page-faq .faq-manual__list {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  margin: 30px 0 0;
}

.page-faq .faq-manual__item {
  padding: 16px 18px;
  border: 1px solid var(--faq-line);
  border-radius: var(--jz-radius-sm);
  background: rgba(14, 27, 60, 0.6);
}

.page-faq .faq-manual__item dt {
  font-family: var(--jz-font-head);
  font-weight: 700;
  font-size: var(--jz-step-14);
  letter-spacing: 0.04em;
  color: var(--jz-celadon);
}

.page-faq .faq-manual__item dd {
  margin: 9px 0 0;
  font-size: var(--jz-step-14);
  line-height: 1.72;
  color: var(--jz-paper);
}

.page-faq .faq-manual__mono {
  word-break: break-all;
}

.page-faq .faq-manual__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 30px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 600px) {
  .page-faq .faq-hexgrid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 16px;
  }

  .page-faq .faq-quick__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 16px 20px;
  }

  .page-faq .faq-manual__list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-manual__panel {
    padding: 46px 40px 42px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding-top: 40px;
  }

  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: 48px;
  }

  .page-faq .faq-hexgrid {
    grid-template-columns: repeat(6, minmax(0, 1fr));
    gap: 14px;
    margin-top: 48px;
  }

  .page-faq .faq-cats__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 20px;
  }

  .page-faq .faq-sync__grid {
    grid-template-columns: repeat(12, minmax(0, 1fr));
    gap: 18px;
  }

  .page-faq .faq-sync__grid > :nth-child(1) {
    grid-column: span 7;
  }

  .page-faq .faq-sync__grid > :nth-child(2) {
    grid-column: span 5;
  }

  .page-faq .faq-sync__grid > :nth-child(3) {
    grid-column: span 5;
  }

  .page-faq .faq-sync__grid > :nth-child(4) {
    grid-column: span 7;
  }
}

@media (min-width: 1080px) {
  .page-faq .faq-cats__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-flow__inner {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: 56px;
  }

  .page-faq .faq-flow__figure {
    position: sticky;
    top: calc(var(--jz-header-h) + 26px);
  }

  .page-faq .faq-hex {
    min-height: 172px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-hex,
  .page-faq .faq-hex::before,
  .page-faq .faq-cat,
  .page-faq .faq-qa,
  .page-faq .faq-sync__card {
    transition-duration: 90ms;
    transition-property: opacity, background-color, border-color, color;
  }

  .page-faq .faq-hex:hover::before,
  .page-faq .faq-hex:focus-visible::before,
  .page-faq .faq-cat:hover,
  .page-faq .faq-qa:hover,
  .page-faq .faq-sync__card:hover {
    transform: none;
  }
}
<<<END>>>